Question 1

Do you provide corporate training in Sinhala and Tamil as well as English?

Accepted Answer

Yes. Training can be delivered in English, Sinhala, Tamil or a suitable mix depending on the audience and programme. The delivery is adapted for understanding and participation rather than simply translated word for word.

Question 2

Do you customise corporate training programmes for each company?

Accepted Answer

Yes. Training Lab begins with the problem statement, audience, pain points, participant profile and intended outcome. The examples, activities, language and programme structure are then adapted to the organisation rather than relying on one standard deck.

Question 3

Do you work with SMEs as well as large corporates?

Accepted Answer

Yes. Mid sized corporates and SMEs are a priority audience, while Training Lab also works with larger corporates, government, NGOs, education and international clients. The design is adjusted to the scale and context of the organisation.

Question 4

Does Shivalatha provide executive coaching in Sri Lanka?

Accepted Answer

Yes. Executive coaching is a key part of Shivalatha’s work and can focus on leadership behaviour, communication, executive presence, confidence, decision making, stakeholder management, first time manager transitions and other role specific development needs.

Question 5

What if we know the people problem but not the training we need?

Accepted Answer

Yes. In many cases that is the better starting point. Share the problem statement, pain points and people involved. We can then determine whether the right response is training, coaching, a Service Architect engagement, strategic advisory or a combination of approaches.

Question 6

Do you offer business etiquette and professional grooming training?

Accepted Answer

Yes. Programmes can cover corporate etiquette, telephone etiquette, meeting etiquette, social dining, workplace dressing, professional grooming, digital etiquette, presentation etiquette and executive presence, depending on the organisation and audience.

Question 7

Do you support differently abled participants?

Accepted Answer

Selected programmes can be adapted to support differently abled participants through accessible delivery formats and relevant support such as sign language interpretation, depending on the requirement and audience.

Question 8

How large can a training group be?

Accepted Answer

Group size depends on the subject, level of interaction and intended outcome. Some interventions work best with smaller groups for practice and feedback, while awareness or conference-style sessions can be designed for larger audiences. The recommended format is agreed after the requirement is understood.

Question 9

Can programmes be delivered online, on site or in a hybrid format?

Accepted Answer

Yes. Depending on the programme and audience, engagements can be designed for physical, virtual or hybrid delivery. The format should support the learning objective rather than being selected by habit.

Question 10

How do we know whether we need training, coaching or consultancy?

Accepted Answer

You do not need to decide that before contacting Shivi. Start with the business or people problem, the pain points and who is affected. The first conversation can then determine whether the better route is training, executive coaching, a Service Architect engagement, strategic advisory or a blended intervention.

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What would you like to work through?

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